Delivery & Return Policy

Welcome to Primora.

We aim to provide fast, safe, and reliable delivery for all orders.

Delivery Policy

• Orders are usually processed within 1–3 business days.
• Delivery time may vary depending on your location.
• Once your order is shipped, tracking details will be shared through email or SMS.
• Delivery delays caused by courier services, weather, or public holidays may occur occasionally.

Return Policy

• Customers can request a return within 4 days after receiving the product.
• Items must be:
• Unused
• In original packaging
• In the same condition as delivered

Non-Returnable Items

The following items cannot be returned:

• Used or damaged products
• Personal care items
• Customized or special-order products

Refund Process

• After receiving and inspecting the returned item, refunds will be processed within 5–10 business days.
• Refunds will be credited to the original payment method.

Exchange Policy

• Exchanges are available only for damaged, defective, or wrong items received.

Contact Support

If you need help regarding delivery or returns, contact us through:

• Email: [email protected]
• WhatsApp: +91 8714435957